Mobile Concierge

The Mobile Concierge App brings all your hotel’s services to your guest’s smart device. Acting as the most willing staff member and tourist guide, the app will boost your hotel’s image.

How it works

Allowing you to communicate with your guests before, during and after their stay in your hotel,the app guarantees your revenue increase but also your expenses decrease, by minimizing your staff’s workload!

  ENGANGE YOUR GUESTS IN REAL TIME

Guest Messaging

Your communication with your hotel guest is now more easier and instant than ever. Your guests are able to send you messages for any need or inquiry they have by using Mobile Concierge Application and you would be updated in real time on your mobile phone. At the same time you can also brief your guests for your hotel’s extra services, promotions and local or property events, increasing cross-selling of services!

   ASSIST YOUR GUESTS’ REQUESTS INSTANTLY

Concierge Requests

At your guests’ every request, Concierge Requests encompass all service requests usually provided by an in-house concierge, which are directed straight to your front desk, prompting you or your staff to fulfill the request.

  CUSTOMIZE THE APP TO YOUR BRAND

Customizable Design

The design and the overall look and feel of your hotel mobile application would follow the selected Theme’s guidelines. nevertheless you can choose your app’s colors, the background of the app and the icons or images to match your hotel’s character and overall branding strategy. 

  TARGET WORLD WIDE AUDIENCE

Multilingual Capability

Your Hotelgenius Mobile Concierge Application is a multilingual tool, allowing you to serve and satisfy guests all over the world.

Flexible Pricing

Combine the best online hotel tools with valuable marketing services and the top industry experts, offering you sales assistance for your hotel online!

Monthly

from

€25

per month

Yearly

from

€250

per year

Power Features

Combine the best online hotel tools with valuable marketingservices and the top industry experts, offering you sales assistance for your hotel online!

ASSIST YOUR GUEST AD HOC FROM EVERYWHERE

Concierge Request

At your guests’ every request, Concierge Requests encompass all service requests usually provided by an in-house concierge, which are directed straight to your front desk, prompting you or your staff to fulfill the request.

YOUR HOTEL APP IN BOTH TECHNOLOGIES

iOS & ANDROID

Mobile Concierge is a native app, meaning that it will always run faster than a Web app, because there is no translation processing taking place.

PROMOTE YOUR HOTEL EVENTS WITH EASE

Events Managment

Via your hotelgenius dashboard, schedule event information available to your guests and users.Create your hotel’s events and link them to the media source. Schedule their visibility dates and add your desired cover.

PROMOTE YOUR HOTEL PACKAGES 7 OFFERS

Hotel Offers Promotions

HShare and promote your current offers and packages across all three tools and distribute them to your social media channels for maximum exposure and increase your bookings.

YOUR HOTEL’S INFORMATION IN MULTILANGUAGES

Multiple Languages

Communicate with your prospective and current guests in a variety of different languages online

GATHER USEFULL GUEST DATA

Guest surveys & reviews

At the end of your guests’ stay Mobile Concierge will notify the user with a standard survey for your review. You can create various sets of surveys or review forms and distribute them as you wish. 

AUTOMATE YOUR GUEST’S COMMINUCATION

Guest Messaging

Create a unique experience for your guests, even before they arrive at your hotel. Geo tagging lets your Digital Management Suite know when your guests are on their way to your hotel, and sends them either an automated email message or a push notification with your welcome. 

ENGANGE USERS WITH VITAL INFORMATIONS

Push Notifications

Automate and schedule information to be sent to your guests’ phones as a push notification, rather than an email.

INTERACTIVE TARVEL GUIDE

Local Attractions POI

Users have access to information and maps details relating to dining, shopping, local attractions, points of interest and more in the local area.

+ more

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